We won’t sail on Queen Anne again.
Although we have sailed with Cunard for 30 years it is noticable that the service is, on the whole, deteriorating.
Crew members we passed anywhere on the ship rarely greeted us with a good morning or afternoon.
The ship can carry 3000 guests but is only 50% longer than other ships we favour that have only 1000 guests.
All in all it is too crowded.
The additional length to walk from the Britannia restaurant to the Royal Court Theartre at the other end of the ship was a challenge for us with limited mobility.
We had a standard balcony cabin and appreciated the floor level light opposite the bathroom which we left on all night.
Although the large shower cubicle was appreciated it came at the expense of the rest of the bathroom meaning that the toilet roll was behind you.
Unfortunately we could hear the TV in the next cabin.
The seats in the lift lobbies is a great idea but the buttons in the lifts were almost the same colour as the panel on which they were mounted making it very difficult to select the deck we wanted.
Some of the arrows in the lobbies indicating whether the lift is going up or down were not working.
The decor is exciting, the food and service in the Britannia restauant was good but the choice was limited.
The Royal Court Theatre doors were not closed before the show started which resulted in seated guests having to stand up to let late-comers pass thus interupting the view of the people behind.
Of the bars we used, with the exception of the Golden Lion, the bar service was very poor.
On many occassions on deck 10 around the Pavillion pool there were no waiters to be seen and even though we complained to an officer there was no improvement.
The duty free purchases were to be collected from the Experience Lounge but this is not identified on the deck plan nor is there any sign outside it.
Young families will probably enjoy ths ship more than older people.
