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Poor service let this cruise down

Cruise Line
P&O Cruises
Rating
Written by
Winston Dudley-brown
Sailed as
Group
Published
Ventura

Where to start with the most disappointing cruise we have ever experienced with P&O and certainly our last.

Ventura is tired, the ships atmosphere is poor The only plus was the entertainment that was good.

The food was appalling.

Choices were poor, standard was poor, the service was average but nowhere near our earlier cruises.

The Epicurean was closed the Sindu was full according to the app but had many empty seats.

The restaurants were closed on shore days.

What has gone; Free soft drinks other than water No afternoon tea in the restaurant No silver service in restaurant Wine waiters with knowledge of wine No chocolate afternoon, no birthday singing, no chefs parade.

No Staff Officer carrying out daily inspections No ice carving/champagne fountain No cookery demonstrations No photographs/photographer leaving a dead space on the ship But without doubt the food was the worst experience in the restaurant.

Looking forward to a new adventure finding a real cruise Company not Butlins afloat..

P&O Cruises Ship Reviews